The customer's challenge
The customer's challenge
Their existing operational/management system, which is currently hosted on SharePoint, is characterised by thousands of documents containing long procedures, policies, large amounts of text and outdated information for those running the projects. This results in the business system not being used to the extent that it was intended and it has grown and become too complex for the user.
Systems before and after
Systems before and after
As mentioned in the previous paragraph, the customer currently sits in a SharePoint environment and tries to support its project managers with document templates, routines and descriptions. In addition to the business system, the customer currently has a few different systems and to name a few they have MAP for costing, Primona for purchasing management/planning, Dalux for on-site management with diaries and meeting minutes, Agresso like an ERP and Dynamics for CRM.
What we were looking for together with the customer was to bake together the entire business system they have today in a simplified interface for the end user. The goal was to create a project management hub for all project managers where they can follow up their projects on a daily basis, the status of risks/opportunities, added tasks, budget/outcome and any experience feedback.
Solution
Solution
In order to keep up with the competitors' ability to deliver projects with better results, our client needed to implement a standardised way of running their projects in the different phases. The image below is the scope that we believe a new project management system should support.
Result
Result
The ultimate goal of a new project management system can be broken down into the following overall objectives
- Being able to define, configure and implement own processes in the system support.
- To support project managers in all phases of the project with project management.
- Role-based views that allow all project participants to see what is relevant to their specific role.
- The system should not be document-driven, but should instead be characterised by quick guides, checklists and - if desired - the ability to look at supporting documentation.
Conclusions
Conclusions
Today, the customer's competitors are conducting similar projects to better ensure project delivery by increasing the possibility of more effective control of project activities and overall management from a process-oriented approach.
The system support that we have evaluated during the system procurement has been Workpoint, CaneaOne, Procore, BlueAnt, Autodesk Construction Cloud, and Connex. Together with the project team, we have landed on the basis of the needs that have emerged during the project on a new system support does not match the standard systems available today on the market. We at Rededge have also reached this conclusion with other customers who have instead chosen to develop their own project management system, which requires a greater effort from everyone involved.
We carry out at least 20 different assignments in parallel, which means that our experience bank is developing at a rapid pace. To give you inspiration for projects that can be similar to your current challenges, we share here what we have learnt from others that will benefit you in a future assignment.
What we have done
-
Customer case3 min reading timeThe charity that benefited from its investment in NetSuite ERP and was able to streamline and improve its budget process
The client, a large non-profit charitable organisation, had an inefficient and rigid budgeting process that was preventing them from achieving their efficiency goals. By implementing NetSuite ERP and NetSuite Planning and Budgeting (NSPB),... -
Customer case2 min reading timeA market leader in a global petrol and retail group that needed to streamline its supply chain.
During the course of the project, a number of challenges were identified that prevented them from achieving the change desired by the category managers in the Swedish organisation. Their culture, team spirit... -
Customer case1 min reading timeThe electric boat company that wanted to switch to serial production
The company was still a venture capital-funded development company where each new product delivered to the customer had its own technical specification, which discouraged planning, standardisation of components and planning of purchases. It... -
Customer case2 min reading timeThe global engineering consultant who wanted to increase project profitability
The company has had an acquisition-driven strategy for many years and is adept at integrating staff functions and business systems, but along the way had failed to harmonise the delivery process to the customer.... -
Customer case2 min reading timeOperationalising project management in a Nordic construction company to support all project managers through a process-oriented approach.
Their existing business/management system, which is currently on SharePoint, is characterised by thousands of documents containing long routines, policies, large amounts of text and outdated information for those who will be running the projects. This leads... -
Customer case2 min reading timeGuiding two different companies within the same group towards a joint decision on a new business system.
When we started the system procurement with our customer, they had two different business systems, one of which would cease to be supported at the end of next year and the other would need to be upgraded and lifted.... -
Customer case2 min reading timeThe retailer who wanted to implement a deviation management system underpinned by a harmonised approach across all countries in the business.
The customer's business in the workwear, tools and personal protection industry was characterised by decentralised processes, with different countries having different levels of progress in terms of whether a system support was in place to manage and monitor... -
Customer case1 min reading timeCustomer needed to streamline e-commerce with new warehouse management systems
For retailers, as for many other industries, e-commerce has been a clearly growing business in recent years and is becoming increasingly important for the major players in the market. But e-commerce... -
Customer case1 min reading timeThe industrial company that needed to create standardised HR processes
A major customer of Rededge in the manufacturing industry wanted to harmonise their HR processes across borders. With factories on several continents, there were major challenges in finding a "unifying" system support that...