The customer's challenge
The customer's challenge
When we started the system procurement with our customer, they had two different business systems, one of which would stop being supported at the end of next year and the other would need to be upgraded and lifted to a new version shortly. In addition to this, the two companies worked quite differently and a challenge during the procurement was then to find a system support that would match the future needs of functionality and process support while harmonising their processes.
If the project did not succeed in reaching a decision, group management from Germany would have forced the Swedish companies to implement SAP, which none of the organisations wanted. Therefore, a decision from the Swedish organisation was very critical.
Systems before and after
Systems before and after
In their previously existing application landscape, one company had Microsoft Navision and the other company had IFS 8, both of which are two older business systems and where there are currently a number of different solutions that can match the company's future need to harmonise their working methods where possible.
After the procurement was completed, the customer selected 4PS and an implementation plan was approved shortly after the decision was made. The implementation plan included a plan to implement the ERP system in two phases, the first phase for the business whose current system support was to be discontinued and the second phase for the other business that would otherwise have had to upgrade existing system support.
Solution
Solution
Together with the customer, we conducted a procurement with 3 different business systems that we felt had the potential to match the needs of the business. The three system supports included in the procurement were Netsuite, 4PS and IFS.
During the procurement process, it emerged that it was desirable to use a system that one of the organisations was already familiar with. It was therefore decided that the choice was between 4PS and IFS.
Result
Result
The procurement resulted in a number of to-be processes that formed the basis of the requirements that were delivered to the system suppliers.
After the procurement process was delayed for various reasons, the organisation and the steering group finally decided to use Fellowmind, a partner of 4PS.
Conclusions
Conclusions
When two organisations within the same group enter a project together and choose a new ERP system, there is a risk that the project participants do not look objectively at the system support presented during the proof of concept demos. This occurred at this customer and resulted in an internal dialogue where neither party could agree.
We carry out at least 20 different assignments in parallel, which means that our experience bank is developing at a rapid pace. To give you inspiration for projects that can be similar to your current challenges, we share here what we have learnt from others that will benefit you in a future assignment.
What we have done
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Customer case4 min reading timeThe construction group replaced its outdated ERP to harmonise its system landscape, increase internal efficiency and strengthen its project business
The client, a group with several project-oriented organisations operating in various parts of the civil engineering industry, had for some time felt that the current system landscape did not support the projects to the extent that they... -
Customer case2 min reading timeA market leader in a global petrol and retail group that needed to streamline its supply chain.
During the course of the project, a number of challenges were identified that prevented them from achieving the change desired by the category managers in the Swedish organisation. Their culture, team spirit... -
Customer case1 min reading timeThe electric boat company that wanted to switch to serial production
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Customer case2 min reading timeThe global engineering consultant who wanted to increase project profitability
The company has had an acquisition-driven strategy for many years and is adept at integrating staff functions and business systems, but along the way had failed to harmonise the delivery process to the customer.... -
Customer case2 min reading timeOperationalising project management in a Nordic construction company to support all project managers through a process-oriented approach.
Their existing business/management system, which is currently on SharePoint, is characterised by thousands of documents containing long routines, policies, large amounts of text and outdated information for those who will be running the projects. This leads... -
Customer case2 min reading timeGuiding two different companies within the same group towards a joint decision on a new business system.
When we started the system procurement with our customer, they had two different business systems, one of which would cease to be supported at the end of next year and the other would need to be upgraded and lifted.... -
Customer case2 min reading timeThe retailer who wanted to implement a deviation management system underpinned by a harmonised approach across all countries in the business.
The customer's business in the workwear, tools and personal protection industry was characterised by decentralised processes, with different countries having different levels of progress in terms of whether a system support was in place to manage and monitor... -
Customer case1 min reading timeCustomer needed to streamline e-commerce with new warehouse management systems
For retailers, as for many other industries, e-commerce has been a clearly growing business in recent years and is becoming increasingly important for the major players in the market. But e-commerce... -
Customer case1 min reading timeThe industrial company that needed to create standardised HR processes
A major customer of Rededge in the manufacturing industry wanted to harmonise their HR processes across borders. With factories on several continents, there were major challenges in finding a "unifying" system support that...